Terms & Conditions

In these terms and conditions, IMG World Company Limited hereinafter “Company” and sites users hereinafter “Customer”. Please read the them carefully as using the site, making a purchase or joining a member signifies acceptance of the terms and conditions.

Copyrights and Trademarks

Any information including photographs, illustrations, pictures, video clips and contents are Company’s copyrights. The trademarks of “mami” and “IMG World” are owned by Company. Any use, imitation, or modification of these intellectual properties without Company’s written permission are prohibited.

Product Price

  1. All the prices shown are in Thai Baht and vat is included.
  2. Products that are displayed on the site are in stock. If they are temporary out of stock, Company reserves the right to offer alternative product of similar value to Customers or wait until that particular product is back in stock before dispatching the order.
  3. Pictures and product images on the site are for display purposes to help Customers understand the products. Sizes and colours may differ from the actual ones.

Payment via website

  1. Payment methods
    • Credit Card: Visa and MasterCard
    • Bank Transfer
    • Atome

Company is not liable for any credit card fraud; Customer is responsible for bank transfer fee. In order to perform electronic banking safely, Company has implemented security system, Secure Socket Layer (SSL), which encrypts Customer’s electronic transaction details. With a collaboration of ROS, the system will not store Customer’s credit card information and will redirect to payment gateway website to complete the transaction securely. 

  1. Payment must be made in full amount in a single transaction. Split payment is not accepted. If payment is failed, order will not be processed. Customer is advised to contact the bank to resolve the issue in order to proceed on with the payment.
  2. Company reserves the right to amend the payment terms of any order without prior notice.
  3. If an order is successfully paid but Company declined it, Customers will be refunded via the same method that payment was made. Company will not be liable for any losses, damages, or expenses that may incur from a delayed refund process.


  1. Orders can only be delivered within Thailand. Delivery timeframe as following:
    • Within Bangkok Metropolitan Region takes approximately 1-3 business days
    • Other regions take approximately 3-5 business days
  2. Postage Cost
    • Free shipping for orders above 500THB
    • Flat rate of 50THB for registered mail
    • Flat rate of 100THB for EMS
  3. Order will be dispatched within 2-3 business days from a proof of payment being submitted.
  4. Following dispatch, tracking number will be sent via email.


Company has full right to cancel order if there is typographical error or unforeseeable circumstances which causes an incorrect listed product (for instance, inaccurate price or description). In the event that a payment is successfully made and the order has been cancelled, Company will refund Customer.

Force majeure

Company shall not be liable for any breach of its obligations under the terms and conditions, any loss, loss of opportunity and other loss that may incur in the events beyond its control which shall mean force majeure and/or act of God.