Frequently Asked Questions
Spend 2,500THB/bill and get to sign up for the membership for free.
All mami products have been carefully formulated and safe to use during pregnancy.
mami member will receive the benefits as following:
- On-top discount 10% off.
- 50% off within the birthday month in a single bill.
- Once the orders are placed and paid, they will be processed and shipped out over the following business days, Monday-Fridays (excluding Public Holidays).
- We use Thai Post registered mail which takes approximately business 4-7 days to deliver, excluding the weekends and Public Holidays. The tracking system will only show the ‘parcel received’ and ‘out for delivery’ status.
- If you had an allergic reaction to one of our products, please contact us via LINE: @mamicosofficial
- Kindly include the following information:
- Your order number and the online channel or the branch that you purchased the product from.
- Name of the product that you had an allergic reaction to.
- Clearly specified your symptoms
- You may be asked for these additional information
- Medical certificate
- Photo of your receipt
- Photos of the product
- Photos of your allergic area
- If you would like a tax invoice, please provide the followings:
- Order number
- Full name on tax invoice
- Tax ID or Identification Number
- Address on tax invoice
- Address for sending tax invoice to
- Once tax invoice has been issued, your order cannot be returned, refunded or exchanged. Please check your order before requesting for a tax invoice.
- Send above information to E-mail: email@example.com